An Effective Sequential Pattern Mining Algorithm to Support Automatic Process Classification in Contact Center Back Office
Proceedings of 2012 IEEE International Conference on Service Operations and Logistics, and Informatics（2012）
关键词
call centres,customer services,data mining,office automation,pattern classification,automatic process classification,back office operation,back office process,contact center back office,customer service,deployment cost,process pattern,sequential pattern mining algorithm,service delivery,automatic process classification and delimitation,back office,contact center,sequential pattern mining
AI 理解论文
溯源树
样例
生成溯源树，研究论文发展脉络
Chat Paper
正在生成论文摘要