Preparing A Service System Of Microfinance For The Unbanked In Myanmar

The objective of this paper is to create a service system to protect the security of financial system of microfinance and over indebtedness by improving the capacity of unbanked instead of strict legal procedures. The service system is one of the sub-systems of the access system. The access system including four sub-systems is constructed to moderate the severe legal procedures of MFI for rural unbanked in Myanmar to be able to easily borrow loans from a microfinance institution and to secure the financial system of MFI and over indebtedness of the clients. This paper applied a literature review to comprehend the causes of occurring over-indebtedness, importance of service to protect over-indebtedness and improve livelihoods of the poor. Two surveys collected the data of the current capacity of the poor from two perspectives and verified three hypotheses. As a result, unbanked in Myanmar have low capacity. The ideas for service system are explored depending on the current occupations of unbanked. A proposed service system is created on the ideas for the process of skill development training.