门诊患者满意度调查分析
Medical Journal of National Defending Forces in Northwest China（2012）
Abstract
<正>门诊是医院服务的窗口,门诊患者满意度的高低直接反映出医疗质量、医疗秩序、服务水平及医院的整体管理水平。本研究分析门诊患者满意度调查结果,提出改进医务人员服务态度的解决对策,旨在
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