Introducing an infrastructure for joined-up-government in local public administration: a West Lothian case study

This paper analyses some first steps towards joining-up-government and creating an Information Society at a local level. It presents a case study from West Lothian, Scotland of early steps towards a joined-up technological and organisational infrastructure shared by all public administrations serving the area. Using Molina’s sociotechnical constituency approach, it explores how the goals of improving services, deploying information and communications technologies and joining-up government integrate with to ecommerce, eworking and tele-democracy.