医院后勤报修服务信息系统的设计与开发
Chinese Health Quality Management(2011)
Abstract
课题组根据"基于顾客需求、过程控制和绩效考核的医院后勤信息模型"构架,运用软件工程理论,调查顾客需求、分析过程要素及联系,设计并开发了某院后勤报修服务信息系统。该信息系统实现了设计目标,提高了后勤报修服务管理的水平。
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Key words
Information System Design,Hospital Logistics Management,Fault Management
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