A User Centered Approach for Quality Assessment in Social Systems.

KMIS 2011: PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON KNOWLEDGE MANAGEMENT AND INFORMATION SHARING(2011)

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摘要
Analyzing the meaning of quality in information systems has a long tradition. As a result of the increasing amount of user generated content on the web, addressing quality is more relevant than ever. Since information is produced and consumed by different people in various contexts the perception of quality is always closely tied to the users' situation. This work proposes an approach for assessing quality in social systems with respect to the users' current needs.
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关键词
Information quality,Social information systems,Quality models
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