Development of an intelligent VoWLAN services for patient care improvement

Since the rapid exchange of information and col-laboration with colleagues are indispensable for the quality of care. Effective communication be-tween care givers has been recognized as a criti-cal factor on the high quality of patient care. Communication in medical environment is often intense and time critical, including laboratory result, complex consultation and advice, which require high degree coordination among care professionals. Nevertheless, there are some de-ficiencies existed in the actual state of the com-munication system in hospitals, such as waiting time for call back and inducing interruptions. Current technological solutions should allow developing a novel intelligent communication system. In this paper, the proposed HPC2S (Hospital Patient Care Call System) services based on VoWLAN (VoIP over WLAN) will achieve the needs of timely and efficient com-munication among care professionals.