An Empirical Investigation of the Impact of SCM Components on the Logistics Service Performance

Distributed Computing and Applications to Business, Engineering & Science(2012)

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Abstract
The logistics service performance is not only affected by the logistics resources, capability, strategy and external environment, but also by the specific supply chain environment and management components. This paper utilizes the empirical investigation of Chinese manufacturing companies, to verify the relationship of supply chain management (SCM) components and the logistics service performance. The results indicate that, the supply chain partnership and coordination and management have significant impact on the logistics service performance, but the supply chain information does not, and the supply chain integration also has significant impact on logistics service. Enterprises should pay adequate attention to the establishment of supply chain partnership, so as to enhance the integration, coordination and management of supply chain.
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Key words
supply chain partnership,scm elements,significant impact,logistics service,empirical investigation,supply chain management,manufacturing industries,logistics resource,scm components,logistics capability,logistics service performance,chinese manufacturing companies,logistics,supply chain environment components,supply chain information,supply chain integration,logistics strategy,logistics resources,supply chain coordination,supply chain,logistics external environment,specific supply chain environment
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