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Bio
Muslim Amin is a professor of services management at the Department of Management Strategy and Innovation, Sunway University Business School, Sunway University, Malaysia. His research interests include service quality, customer satisfaction, customer loyalty, electronic commerce, interactive marketing, and entrepreneurship marketing. He authored more than 50 international refereed journal papers and international conference papers. His recent publications have appeared in journals such as Journal of Retailing and Consumer Services, The Service Industries Journal, International Journal of Bank Marketing, The TQM Journal, International Journal of Retail & Distribution Management, International Journal of Contemporary Hospitality Management, Services Marketing Quarterly, Journal of Hospitality Marketing & Management, Tourism Review, etc.
Research Interests
Papers共 90 篇Author StatisticsCo-AuthorSimilar Experts
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Journal of Financial Services Marketingpp.1-17, (2024)
BUSINESS PROCESS MANAGEMENT JOURNALno. 1 (2024): 183-198
Qasim Hamakhurshid Hamamurad,Normal Mat Jusoh, Farahakmar Anorsalim,Sathiswaran Uthamaputhran,Muslim Amin
Artificial Intelligence of Things (AIoT) for Productivity and Organizational Transition Advances in Computational Intelligence and Roboticspp.52-71, (2024)
JOURNAL OF GLOBAL RESPONSIBILITYno. 1 (2024): 53-72
INTERNATIONAL JOURNAL OF BANK MARKETINGno. 6 (2023): 1360-1388
JOURNAL OF ISLAMIC ACCOUNTING AND BUSINESS RESEARCHno. 1 (2023): 58-79
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