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My central research area is on the relationship between information technology and productivity and the factors that affect the value of IT investments. Most of my recent work has been the study of complementary factors, such as organizational design and human capital, on the value of IT. Most of this work is directed at firms in all industries, although I have become increasingly interested in IT deployment in healthcare. In recent years, we have been more extensively working on the role of the IT workforce and issues that affect the demand and wages of IT workers (such as offshoring and the H1-B visa program). I have also been extensively involved in electronic business research investigating the the nature of competition in electronic markets (such as on-line travel agents), the value proposition for alternative delivery systems (such as online retail banking), the role of switching costs in determining pricing and product strategy (as in online discount brokerage), and the effect of recommender systems on consumer behavior.
研究兴趣
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Proceedings - Academy of Managementno. 1 (2022)
SSRN Electronic Journal (2022)
hawaii international conference on system sciencespp.4313-10, (2021)
Social Science Research Network (2021)
Social Science Research Network (2020)
SSRN Electronic Journal (2020)
semanticscholar(2020)
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