Her recent research focus has mainly been on conversational and explainable AI, with applications covering various domains including entertainment, digital media, education, e-commerce, and psychological well-being. She has authored and co-authored over 120 publications, with 8,900 citations so far (H-index 46). Her co-authored papers have received several awards, such as the CHI’22 Honourable Mention Award, UMAP’20 Best Student Paper Award, UMUAI 2018 Best Paper Award, and UMAP’15 Best Student Paper Award. She received the President’s Award for Outstanding Performance in Research Supervision 2022/23, and has been included in the list of the world’s top 2% most-cited scientists by Stanford University since 2021. She is now an ACM senior member, co-editor-in-chief of ACM Transactions on Recommender Systems (TORS), executive committee member of ACM Conference on Recommender Systems (RecSys), editorial board member of User Modeling and User-Adapted Interaction Journal (UMUAI), and associate editor of ACM Transactions on Interactive Intelligent Systems (TiiS). She also served as the general co-chair of ACM RecSys’23, the program co-chair of ACM RecSys'20, and the program co-chair of ACM UMAP'18.