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Research Interests

Papers共 100 篇Author StatisticsCo-AuthorSimilar Experts

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期刊级别
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Buffering the Effect of Service Failure Severity on Tourist Satisfaction : the Moderating Roles of Service Recovery and Brand Equity
Jing-Wen Wu,Ko-Woon Kim
The Academy of Customer Satisfaction Managementno. 2 (2024): 119-141
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Author Statistics

#Papers: 100

#Citation: 1045

H-Index: 18

G-Index: 31

Sociability: 6

Diversity: 3

Activity: 13

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