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My research in Human-Computer Interaction aims at developing technology that is equally usable and useful for everyone. My lab explores how technology can be biased against people around the globe who are unlike the small groups of people that created it. My lab's work has shown that commonly used technology, from online communities to scheduling software and MOOCs is often less usable, understandable, trustworthy, visually appealing, and engaging for people from non-Western countries and for people who deviate in their values, language, age, education level, or abilities from the average developer in Western technology hubs. We often use our virtual lab, the LabintheWild, to study these issues at large scale, and then build systems that help designers, developers, and researchers to better support the needs and perspectives of diverse people.
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International Conference on Intelligent User Interfacespp.70-73, (2024)
Proceedings of the ACM on Human-Computer Interactionno. CSCW1 (2023)
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PROCEEDINGS OF THE 2023 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, CHI 2023pp.395:1-395:15, (2023)
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