基本信息
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个人简介
David’s research investigates human resource management in service organizations. His current projects examine employee responses to mistreatment by customers and interactions between customers and employees in service exchanges. More specifically, he studies workplace incivility, low intensity deviant and aggressive behaviors, between customers and employees. David also researches human resource and management practices in the call centre industry, and is part of the Canadian research team for the Global Call Center Project.
研究兴趣
论文共 83 篇作者统计合作学者相似作者
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Carolina X. Sandler,Gabrielle C. Gildea, Rosalind R. Spence, Tamara L. Jones,Paul Eliadis,David Walker, Amanda Donaghue, Catherine Bettington,Jacqui Keller,Deb Pickersgill,Molly Shevill,Vivien Biggs,
DISABILITY AND REHABILITATIONno. 11 (2024): 2317-2326
ETHICS & BEHAVIORno. 4 (2024): 246-263
Oyinkansola Sodiya, Gabrielle Voiseux, George Benson,Jelena Cerar, Chiara Fabrizi,Phillip C. Nell, Dan Chen,Toby Marshall Egan, Sewon Kim,David Douglas Walker
Academy of Management Proceedingsno. 1 (2024)
crossref(2023)
crossref(2023)
Proceedings - Academy of Managementno. 1 (2023)
crossref(2023)
Mahesh Subramony,Danielle van Jaarsveld,Jaclyn Koopmann,David D. Walker,Nate Zettna, Y. C. Wu, N. Smith,Ilias Danatzis, Su Kyung Kim,Karyn L. Wang,Markus Groth, Xinyu Hu,
Proceedings - Academy of Managementno. 1 (2023)
Yuntao Dong, Zhixue Zhang,Laura Venz, Dritjon Gruda, James Duggan, Gabrielle Voiseux, Yaqi Gao, Chencan Ye, Anne Wöhrmann,Dana Unger,Sima Sajjadiani,Danielle Van Jaarsveld,
Academy of Management Proceedingsno. 1 (2023)
Proceedings - Academy of Managementno. 1 (2022)
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作者统计
#Papers: 84
#Citation: 3177
H-Index: 28
G-Index: 56
Sociability: 6
Diversity: 3
Activity: 5
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